The Patient, Peaceful, Professional Handling Stress and Compassion Fatigue in the Emergency Department (Change your work without changing your job or profession) (Make Emergency Medicine Your Career Instead of Your Job)  Why patient satisfaction? “They measure it and we are supposed to do it.” Studies show that you are less likely to be sued by [...]

Patient Satisfaction Introduction I became interested in the psychology of patient satisfaction many years ago and wrote a patient satisfaction article which was published by CEP in Inside Track and by EMN maybe 8? years ago. The patient satisfaction piece led me to “work backwards” to explain how one can be an ER doc who [...]